Shipping and Returns

  1. Where does Massive Dimension ship to? We are a worldwide company that ships nearly everywhere. From the US, to China, to Australia we do our best to ensure our customers orders are met and their systems shipped to where they need to be! 
  2. What is the lead time for my order? Lead times change on a weekly basis. If a product is in stock it will usually ship within 1-2 days. If we are waiting on a shipment, it can take up to 1-2 weeks to ship and if there is a lead time longer than 2 weeks for a specific product, it will be specified on the product page.
  3. Do you accept purchase orders? We do accept purchase orders for orders totaling more than $75. If the total is less than $75, we will charge a $25 processing fee. If you do not want to pay the extra processing fee, you can place the order online at massivedimension.com and pay by credit card.
  4. Where can I send my quote request or purchase order? All purchase orders, as well as quote requests can be sent to contact@massivedimension.com or can be accessed within your Shopping Cart for online quotes. 
  5. Our establishment needs to make Massive Dimension a registered vendor, can you fill out our forms? Please send all vendor forms, as well as W9 requests to us at  contact@massivedimension.com and we will respond promptly!
  6. How much is it to ship my order? Shipping cost is calculated at checkout, rates will vary based on the speed and service you select.